Shipping

Standard Shipping is FREE for all Jeneze Designs customers located in the United States for orders of a quantity of 100 or more.  Most of our orders are shipped via UPS.  Envelopes and smaller orders are sometimes shipped USPS.  Every order will have tracking information that will be emailed to the customer when the order has shipped.  Hawaii and Alaska orders may need to pay additional shipping fees depending on the size of the order.  Shipping Fees may also apply to custom quantities less than 100, rush orders and orders with multiple parts or items that do not ship together.  Contact us for a quote to see if additional shipping fees apply.

Rush Shipping options are available.  We can ship your order overnight via UPS or Fedex.  Shipping fees will be determined based on size of order and location that the order will be shipped.  Contact us for a price quote for overnight shipping fees.

International Shipping is available.  We ship all of our international orders via US mail or UPS.  Custom’s numbers and tracking numbers will be provided when the order has shipped.  The customer is responsible to pay the additional fees associated with international orders.  Jeneze Designs does not calculate any additional customs fees that may or may not be required upon delivery.  All fees associated with international shipping are the responsibility of the customer.  We do not offer refunds of any kind for these shipping fees.   Fees vary by region, contact your local postal service for information on how much is expected to pay.

Orders shipped UPS and Fedex can not be shipped to P.O. boxes.  Please provide a physical shipping address for your order.